New Commercial Accounts and Transfers

Renter (requirements below)

• A contract for service.   New Commercial Accounts
• Signed lease agreement.   
• Copy of the current driver's license.  Expired licenses will NOT be accepted.
• Deposit is a minimum of $300.  Call Customer Service for quoted deposit amount.  Payable upon opening account.
• If the applicant has any outstanding water account balances, these amounts must be paid in full prior to any water service to begin.

Owner (requirements below)

• A contract for service.   New Commercial Accounts

• Proof of Ownership: Hud 1 Statement, Closing Disclosure, print out from Galveston CAD showing ownership.
• Copy of the current driver's license.  Expired licenses will NOT be accepted.
• Deposit is a minimum of $300.  Call Customer Service for quoted deposit amount.  Payable upon opening account.
• If the applicant has any outstanding water account balances, these amounts must be paid in full prior to any water service to begin.

Transfers (requirements below)

• Completed Transfer From.   Transfer Service

• Signed lease agreement or proof of ownership for new property.
• Any balance on the current account must be paid in full prior to transfer to new location.
• Transfer fee of $25 shall be paid at time of transfer.

Unable to Come to Office

If you are unable to come to the office in person, please email the required documentation to waterbilling@texascitytx.gov.   Once all documentation is received, a Customer Service Rep will call to collect the deposit/fees over the phone.